Privacy Policy

Effective Date: July 13, 2025
Last Updated: August 5, 2025

Zyna Labs LLC (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use Avturo (the “Service”).

If you have questions, contact us at support@avturo.com.

1. What Information We Collect

a. Personal Information You Provide

When you create an account or interact with our service, we may collect:

  • Email address
  • Password (encrypted)
  • Car listing URLs, screenshots, images, or text you upload
  • Support messages or feedback

b. Information We Collect Automatically

We collect limited technical information through cookies and analytics, such as:

  • IP address
  • Device and browser type
  • Time zone and language
  • Pages visited and interaction data

2. How We Use Your Data

We use your data to:

  • Provide and personalize the AI-powered car analysis experience
  • Generate reports based on your submissions (images, URLs, text)
  • Manage your account and store saved results (via Firebase)
  • Respond to support requests
  • Improve the Service and troubleshoot issues
  • Comply with legal obligations

3. AI and Third-Party Processing

  • Your data (e.g., screenshots, URLs, car details) may be processed by third-party AI models (e.g., Google Gemini or other GenAI tools) to generate reports.
  • We only send the minimum required data and do not use it for training or resale.
  • These tools may be located in the United States or other jurisdictions.

4. Legal Basis for Processing (GDPR)

If you are located in the EEA or UK, we process your personal data under the following legal bases:

  • Consent: When you voluntarily provide information or opt in to features.
  • Contractual necessity: To provide the service you requested.
  • Legitimate interests: To improve our platform, communicate with users, and prevent abuse.
  • Legal obligation: To comply with applicable laws.

5. Sharing of Your Information

We do not sell your personal information. We may share your data only with:

  • Firebase (Google Cloud): For secure hosting and database storage
  • Generative AI services: For report generation (e.g., Google Gemini)
  • Payment processors (e.g., Stripe): If you choose to upgrade to paid services
  • Authorized contractors: For development, support, and operations — under strict confidentiality
  • Legal authorities: When required by law or to protect our legal rights

6. Data Retention

We retain your data:

  • As long as your account is active
  • Until you delete your account or request erasure
  • For up to 12 months after inactivity unless otherwise required for legal or security reasons

You can request deletion anytime by emailing support@avturo.com.

7. Data Security

We use industry-standard security practices including:

  • Encrypted communication (HTTPS)
  • Firebase Authentication
  • Limited internal access to user data
  • Secure storage and data minimization

However, no internet transmission is ever fully secure. Use at your own discretion.

8. Your Privacy Rights

If you’re in the EU/UK (GDPR): You have the right to:

  • Access or export your data
  • Request correction or deletion
  • Object to or restrict certain processing
  • Withdraw consent at any time
  • File a complaint with your Data Protection Authority (DPA)

If you’re in California (CCPA): You have the right to:

  • Know what data we collect and why
  • Request deletion of your personal information
  • Opt out of data sharing (note: we don’t sell personal info)

To exercise your rights, email us at support@avturo.com and we will respond within 30 days.

9. Minors

Avturo is not intended for children under 18. We do not knowingly collect data from minors. If you believe a child has provided personal data, please contact us and we’ll delete it.

10. International Data Transfers

Our services are hosted in the United States. If you access Avturo from outside the U.S., your data may be transferred to and processed in the U.S., which may not offer the same level of protection as your home jurisdiction.

We use appropriate safeguards where required by law.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law or features. If we make material changes, we will notify you via email or in-app. Your continued use of the Service after updates means you accept the changes.

12. Contact

Zyna Labs LLC

Email: support@avturo.com