Question 1

Why did my payment fail?

Accepted Answer

Payment issues can occur for several reasons, such as incorrect card details, insufficient funds, or bank restrictions. Please double-check your information and try again. If the problem persists, we recommend contacting your bank or card issuer.

Question 2

What countries and languages do you support?

Accepted Answer

Our tool is designed to be globally compatible. On the analysis page, you can select the country of the listing to ensure the AI uses the correct currency and regional context for its price analysis. The 'Find Me a Car' assistant is also designed to respond in the language of your request. If you write your prompt in Danish, it will reply in Danish.

Question 3

How do I save a report?

Accepted Answer

Saving reports is a Pro feature. When you are logged in as a Pro user, any analysis you run is automatically saved to your account. You can access all your saved reports from the 'My Reports' page.

Question 4

How do I delete a report?

Accepted Answer

From the 'My Reports' page, you can view all your saved analyses. Each report will have an option to delete it permanently from your account.

Question 5

Why did my link analysis fail?

Accepted Answer

Some websites use advanced techniques to block automated tools. If a link analysis fails, the most reliable alternative is to take one or more screenshots of the listing and use the 'Upload Screenshot(s)' feature instead.

Question 6

What if a seller refuses to share the VIN?

Accepted Answer

A missing VIN is a red flag. Avturo can still analyze basic listing info, but we recommend caution. Always request a VIN to check title history and recalls.

Question 7

Can I upload multiple listings at once?

Accepted Answer

Currently, you can analyze one car at a time. We’re working on a feature to compare multiple listings side-by-side.

Question 8

Does Avturo cover EVs and hybrids?

Accepted Answer

Yes. Avturo analyzes EV and hybrid listings, flagging battery health concerns, warranty coverage, and unique service costs.

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